Frequently Asked Questions
Everything you need to know about your Big Tex Gear order.
How long does shipping take for my sports gear?
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout for those who need their equipment faster.
What is your return policy for athletic apparel?
We offer a 30-day return policy on all unworn and unwashed apparel with original tags attached. Please note that customized jerseys or equipment are final sale.
Do you offer team discounts for bulk orders?
Yes, Big Tex Gear provides special pricing for schools, clubs, and local teams. Please contact our sales department directly for a custom quote on bulk equipment.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.
Are the products on your site authentic?
Absolutely. We are an authorized retailer for all brands we carry, ensuring that every piece of gear you buy is 100% authentic and backed by the manufacturer's warranty.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.